TERMS AND CONDITIONS FOR OUR BUSINESS JUMP CUSTOM 1:1 PACKAGE (Scroll down for e-course T&Cs)

This Business Jump (“Service”) Client Agreement (“Agreement”) is made between (“you” or “your” or “client”) and Cabxchange Pty Ltd trading as Business Jump (“Company” or “we”).

The Client will be entitled to and responsible for the income and expenses of the Business.

The Parties agree this business has not started trading to date, and is not a functioning business producing an income. Business Jump assists in one on one support in all areas related to creating and launching your business. The Client must then be solely responsible for all actions required to grow and start trading. 

Unless otherwise agreed by the Parties, a Party must not disclose the terms of this contract or anything related or connected to this contract to a third party unless the other party has agreed via written consent.

This transaction is not intended to create a partnership, joint venture or agency relationship between the Parties.

The Client has relied entirely upon the Client’s own enquiries and inspections of engaging with Business Jump.

The Client is satisfied in all aspects as to the fitness, suitability, nature, quality, condition, and state of the business package including for which the business may be used or developed for.

Neither party shall be liable to the other for any loss of income or contracts, loss of profit (direct or indirect) or for any incidental, indirect, special or consequential loss or damage arising out of or in connection with transaction.

The Client understands the business model or the concept Business Jump provides you is not exclusive, Business Jump reserves the right to create similar business concepts with a different branding look and feel.

Business Jump does not take responsibility for any changes made to your business or the direction of your business after handover or for the actions of other clients or members of the Business Jump community. 

Revisions:

Business name: Should the domain name not be purchased the client may change the name up to 10 times under the scope of our package. If the domain name has been purchased the client may purchase the new domain name at their cost.

Logo:  We believe in a simplistic design and as such the designs we design are not complex. We will have first reviews ready within 7 business days of receiving your brief. The logo may include text, and an image is optional. This image is of simplistic nature and if the client wishes for something specific they may purchase the image and supply to us. We allow for up to 3 logo concepts with up to 3 rounds of revisions.

After your logo is confirmed the graphic designer will create a Facebook cover image for your business Facebook page. We allow for up to 2 rounds of revisions on the Facebook cover image.

It is important to factor in that revisions will also push out the advised timeframes.

Website: During the brainstorming stage we will ask for the client to choose a layout they like based on our past designs. We will adhere to that layout and customise with your logo, branding and artwork. We will have the first review ready within 14-21 days depending on what payment plan you are in.

At the client review stage the client may make up to 30 revisions. Should the client exceed this Business Jump reserves the right to advise of additional costs associated with making more changes.

It is important to factor in that revisions will also push out the advised timeframes.

Website artwork/images: Our designer will complete any artwork required to match your logo and branding. 

It is important to factor in that revisions will also push out the advised timeframes.

The Client understands that changes and additional requests are considered under our fair use policy and as such excessive changes out of the scope of this package will be an additional cost.

The Client understands the inclusions as noted within the specific packages and understands that if additional inclusions have been added to the package it will be specifically advised in writing and if not, accepts it is not a part of the package and will incur additional costs.

The Client understands we believe in a simplistic website design and functionality system and we do not use advanced or complex features, nor do we custom code within the package. We will make suggestions on additional features you can use to create the desired functionality this may be free or at cost.

Support:

During production of your business, your project coordinator will offer you one on one support regarding your concept, your income streams, business model and the creation of assets required for your business. Support regarding specific and unique strategy to your business is delivered in the e-course and via a group coaching setting in our private Facebook group.

Prior to handover, all support will be via email contact or on a rare occasion via phone. We kindly request to avoid messaging via Facebook to ensure your email is logged in our system and we can reply accordingly.

After handover, non-tech related support continues in the private Facebook group. Business Jump reserves the right to remove any member from the Facebook group who has proved themselves to be creating conflict with the morals and ethics that Business Jump is aligned with. 

The client has 14 days from the Handover Date to review the website and raise any technical concerns or items not completed. Business Jump will assist and resolve these items at no cost unless the issue is deemed a fault of the client or a third party. From the 14th day from the Handover date Business Jump reserves the right to add additional charges or refuse to fix any technical issues that were not raised within the prior 14 days.

Communication timeframes:

Business Jump will endeavour to reply to all emails within 24 hours with the exception of weekends in which reserve the right to wait until Monday to reply. Should your email be received after 3pm it may be the next day before we reply.

In the Facebook group we will attend to any questions within standard office hours.

Production timeframes:

Our timeframes range from 6-8 weeks for a standard payment plan to 6-12 weeks for a extended payment plan.

The timeframe is not a guarantee but a general indication and will extend or contract depending on various factors, such as communication and reply timeframes, specific emails required to explain various factors and questions, time required to make decisions that we need to know before moving on to the next stage and reviews, edits and changes to supplied work. 

Conflict resolutions:

Should you find yourself dissatisfied with any part of the Service you agree to raise it with Natasha, from Business Jump immediately so the issue can be addressed. Whilst we do not refund for completed work we will commit to presenting reasonable solutions of which are of a fair, respectful and balanced nature to the Client and Business Jump. Providing a service that you are happy with is extremely important to us and we welcome any honest feedback and/or concerns.

Service:

We are committed to providing you and all clients with a positive experience. Once you have made the commitment to engaging in our services, you agree to abide by all guidelines as set forth by Business Jump.

Privacy:

Whilst working with us we respect your privacy and insist that you respect the privacy of fellow clients whom you may liaise within our client exclusive Facebook group. We shall not, either directly or indirectly, communicate or disclose, make available to, or use for our own benefit or for the benefit of any other person or entity your ideas, know-how, business practices, concepts and techniques, plans, trade secrets, and other confidential and proprietary information (collectively, “Confidential Information”) and you shall respect and keep confidential the Confidential Information of fellow clients.

Payments:

The Service fee is as per your invoice and includes GST for Australian residents or a payment plan consisting of payments as agreed between the parties. Payment plans attract a 5% management fee.

If paying via a payment plan, you are responsible to ensure that the payments are made on time.

An interest charge will be incurred by the customer at a rate of 1.5% per month on the balance owed after three (3) days of late payment.

If a client’s account is beyond 30-days overdue, Business Jump reserves the right to turn over the account to collections with outstanding interests and accrued costs incurred in order to engage a Debt Recovery.

The deposit is non-refundable and all payments are non-refundable if work has already commenced. We do not refund for ‘change of mind’ and any issues must be addressed with Natasha straight away for discussion and solutions.

Opinions:

The techniques and advice described in the accompanying material represent the opinions of the author, based on her experience as a consultant, internet marketer and entrepreneur. The author expressly disclaims any responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a result of using any of the techniques, strategies or recommendations suggested herein. If in any doubt, or if requiring professional advice, please contact the appropriate business professional.

Act of God:

Every effort will be made to carry out this contract, but should we be prevented or delayed in carrying out by reason of an Act of God, War, Lock outs, Fire, Flood, Delays in Transit, Strikes, Riots or any other circumstances beyond its control, time of delivery shall be extended until a reasonable time after the event preventing or interfering with the due execution, and under no circumstances will the company be liable for any loss or damage suffered as a result thereof.

Understanding:

Both the Client and Business Jump have reached an accord in all the terms of this Agreement. The parties acknowledge that this Agreement expresses their entire understanding and agreement, and supersedes all proposals, oral or written, and all communications between the parties relating to the subject matter of this Agreement and that there have been no warranties, representations, understandings made by either party to the other except which are expressly set out in this Agreement.

We have made every effort to accurately represent the Services and its potential. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including his or her background, dedication, desire, and motivation. You acknowledge that as with any business endeavour, there is an inherent risk of loss of capital and Business Jump makes no guarantee that you will earn any money as a result of your Participation in our Services

During the Term of Agreement and thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm the Business Jump, its shareholders, officers, directors, agents, employees, contractors, or clients, including other clients, or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity to Business Jump.

You agree that Business Jump’s liability under this agreement is limited to the amount you have paid to Business Jump.

This Agreement is formed in Australia, the principal place of business for Business Jump and this Agreement and the rights of the Parties to this Agreement shall be governed by the laws of New South Wales. The parties to this agreement submit to the jurisdiction of the Courts of New South Wales and the laws from time to time in force in that state.

This is the entire agreement between you and Business Jump; it supersedes all other negotiations and discussions prior to the execution of this agreement. You agree that no other representations have been made by Business Jump to induce you into entering into this agreement and no modification to the terms of this agreement shall be effective unless in writing signed by both parties.

ONLINE BUSINESS JUMP STARTER E-COURSE TERMS AND CONDITIONS

By accepting these terms the participant agrees to pay the Course fees (including GST) for the Course using the payment method selected on the Course sales page.

The participant accepts that he/she is required to pay the full amount of the Course fees even if he/she does not complete the Course.

If the participant is under 18, the parent/guardian is responsible for the payment of the Course Fees.

The duration of the Course is stated in the Course Sales Page and/or advised at time of enrolment.

Course commencement is as per states on the Course Sales Page.

The participant has read the FAQs on the Course Sales Page

Course Materials are supplied in an online environment, unless otherwise stated in the course description, and are available for viewing online and may not be downloaded;

The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of Business Jump.

You may not reproduce any part of the online Course Materials without the prior written consent of Business Jump.

Course materials and course content are subject to change.

Independent research beyond the course materials may be required to complete the assessment;

Twelve (12) months’ course materials access, with extensions available.

Course access is via a one time fee with no ongoing fees.

Facebook group support is an additional cost as per the Course sales page and may be canceled at any time.

Where the Student’s direct debit payment is dishonoured, Business Jump will attempt to effect the direct debit on each of the following 2 consecutive days after the missed due date.

Business Jump will not be responsible for any fees the Student incurs from their bank due to dishonoured payments.

Business Jump may remove anyone from the e-course or Facebook group at their discretion with one written warning beforehand.

Where a direct debit payment is declined, Facebook group access will be suspended until the arrears are paid in full.

A maximum of three (3) declined payments will be permitted. After the third declined payment, the direct debit payment plan will be suspended and full payment of the outstanding balance will be required.

A Student’s ‘personal information’ (as that term is defined in the Privacy Act 1988 (Cth)) will only be used by Business Jump to provide you with the services contemplated by this Contract.

To the extent permitted by law, Business Jump hereby excludes any liability to the Student in contract, tort, statute or in any other way for any injury, damage or loss of any kind whatsoever (including, without limitation, any liability for direct, indirect, special or consequential loss or damage), sustained by the Student or any other person, or for any costs, charges or expenses incurred by the Student, arising from or in connection with this Contract and any act or omission of Business Jump.

To the extent permitted by law, the Student indemnifies and keeps indemnified Business Jump for any loss and damage suffered by Business Jump. by or as a consequence of this Contract.

Except as otherwise stated in this Contract, this Contract may only be varied by Business Jump. giving at least 14 days notice to the Student of the changes including, if applicable, the new amount, new frequency and next debit date.

The techniques and advice described in the accompanying material represent the opinions of the author, based on her experience as a consultant, internet marketer and entrepreneur. The author expressly disclaims any responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a result of using any of the techniques, strategies or recommendations suggested herein. If in any doubt, or if requiring professional advice, please contact the appropriate business professional.

This Contract and any agreement entered into between the Student and Business Jump. constitute the entire agreement, understanding and arrangement (express and implied) between the Student and Business Jump and supersedes and cancels any contract, deed, arrangement, related condition, collateral arrangement, condition, warranty, indemnity or representation imposed, given or made by a party (or an agent of a party) prior to entering into this Contract.

When a direct debit payment falls on a weekend or public holiday the debit will be initiated on the next business day.

Business Jump will provide a refund within 7 days if a valid reason is expressed within writing or if you wish to withdraw from your course.

Should Business Jump cancel a course for any reason, students enrolled at the time Business Jump announces the cancellation will be entitled to a full refund, and this will incur no administrative charges or penalties.

Business Jump will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.

We will only disclose information that we have about you:

  1. to the extent specifically required by law; or
  2. for the purposes of this agreement (including disclosing information in connection with any query or claim)
  3. information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

     

Upon enrolment into the course, we may use the content from your emails in our marketing materials and on our website testimonials page, as well as send you a monthly newsletter. Your identity will never be revealed without permission.

Business Jump has responsibilities to you as a student to provide you with a quality of service that will assist you as much as possible. We undertake to abide by all our policies and procedures.

Business Jump agrees to:

  1. Provide a tax invoice;
  2. Provide login details to access the online Course Materials (or alternative access)